Warranty

KAC will warranty its bike racks and accessories for the time the original retail purchaser owns the product, subject to the exclusions and limitations of this warranty. KAC will resolve defects in materials and workmanship by repairing or replacing (at its option) a defective part without charge for labor or parts.

This warranty does not cover issues resulting from normal wear and tear including, but not limited to, weather, scratches, dents, rust, accidents, unlawful vehicle operation, misuse, abuse, neglect, theft, unauthorized modifications, or unauthorized repair. No warranty is given for defects resulting in incorrect assembly, incorrect installation onto the vehicle, use on any type of RV's/Trailers, use that does not comply with the installation instructions (including use of the bike rack without the provided safety strap) or overloading the rack's weight restrictions. This warranty terminates if the original retail purchaser transfers the product to any other person.

If a product is believed to be defective, the original retail purchaser should contact KAC at Support@RideKAC.com.

 

DISCLAIMER OF LIABILITY

Repair or replacement of a defective product or the issuance of a refund or credit (as determined by KAC) is a purchaser's exclusive remedy under this warranty. Damage to a purchaser's vehicle, cargo, bicycles and or to any other person is excluded. This warranty is expressly made in lieu of any and all other express warranties. KAC shall not be liable for any direct, indirect, consequential, incidental, special, punitive or any other damages in connection with the purchase, use or handling of this product.

Some states do not allow the exclusion or limitation of consequential or incidental damages and the above limitation may not apply to you. This warranty gives you specific legal rights and you have other rights, which vary from state to state.